|
Privacy Statement
Sandra Webb Counselling respects your privacy and as such we protect
your personal information. We do not rent, sell or trade
our mailing lists or other personal information unless authorized
by you in writing to do so. We use our contact information to assist
us in providing you with appropriate services of Sandra Webb Counselling,
and to keep you informed and up to date on the activities of Sandra
Webb Counselling on your behalf or about programs, training opportunities
or special events. You may request a copy of our Privacy
Policy by calling or e-mailing Sandra Webb Counselling.
Privacy Policy for Sandra Webb
Counselling
Sandra Webb Counselling is committed to protecting the privacy
and security of your personal information obtained by reason of
your client relationship with Sandra Webb Counselling. This policy
explains the types of client personal information we collect, how
it is used, and the steps we take to ensure your personal information
is handled appropriately.
Our policies and practices have been designed to comply with the
Personal Information Protection and Electronic Documents Act (PIPEDA)
and corresponding provincial privacy acts.
What is personal information?
Personal information is information that refers to an individual
specifically and is recorded in any form. Personal information
includes such things as age, income, date of birth, ethnic origin,
medical records and credit records. Information about individuals
contained in the following documents is not considered personal
information:
- public telephone directories, where the subscriber can refuse
to be listed
- professional and business directories available to the public
certain public
- registries and court records certain other publicly available
printed
- electronic publications.
Our commitment to your privacy is governed by the following privacy
principles:
- We are accountable to you. Sandra Webb Counselling is responsible
for all personal information under its control, including any
personal information that is transferred to third parties for
processing, storage or other purposes.
- We let you know why we collect your personal information. Sandra
Webb Counselling identifies the purpose for which your personal
information is collected. We do this before or at the time the
information is actually being collected.
- We obtain your consent to collect, use or disclose your personal
information. Sandra Webb Counselling obtains your consent to
collect, use or disclose personal information. The method of
obtaining consent is appropriate to the type of personal information
being collected, used or disclosed:
Sandra Webb Counselling will obtain your express consent (verbal,
written or electronic agreement) to collect, use or disclose
sensitive personal information such as medical data or personal
financial information.
Sandra Webb Counselling will use implied consent to collect,
use or disclose your personal information where one or more of
the following apply:
- a client relationship already exists
- express consent has previously been given
- where the purpose of using the personal information is
reasonably apparent to you. You can change your consent preferences
at any time by contacting Sandra Webb Counselling. To change
your preferences, refer to the "How to contact us" section
below.
- We limit collection of your personal information. Sandra Webb
Counselling collects only the information required to provide
services to you. If the personal information we require is collected
for a reason other than to provide services, your consent will
be obtained before or at the time the information is collected.
Sandra Webb Counselling will collect personal information only
by clear, fair and lawful means. Examples of why we collect personal
information include:
- communicating with you generally
- processing your applications
- processing and keeping track of transactions and reporting
back to you
- protecting against fraud or error Providing product and
services requested by you
- recommending products and services that Sandra Webb Counselling
believes will be of interest and provide value to you
- to comply with legal and governmental requirements.
- We limit use, disclosure and retention of your personal information.
Sandra Webb Counselling uses and discloses your personal information
only for the purposes it was collected. Sandra Webb Counselling
does not sell or rent personal information to any organization
or person for any reason.
We do not share your personal information with third party organizations
except to offer you a product or service. If your personal information
is shared with third parties, these third parties are bound by
appropriate agreements with Sandra Webb Counselling to secure
and protect the confidentiality of your personal information.
Sandra Webb Counselling retains your personal information only
as long as it is required for our business relationship or as
required by federal and provincial laws.
- We keep your personal information up to date and accurate. Sandra
Webb Counselling keeps your personal information up to date,
accurate and relevant for its intended use. You may request access
to the personal information we have on record in order to review
and amend the information, as appropriate. In circumstances where
your personal information has been provided by a third party,
we will refer you to that party (e.g. credit bureaus). To access
your personal information, refer to the "How to contact
us" section below.
- The security of your personal information is a priority for
Sandra Webb Counselling We take steps to safeguard your personal
information, regardless of the format in which it is held, including:
- physical security measures such as restricted access
facilities and locked filing cabinets, electronic security
measures for computerized personal information such as
password protection, database encryption and personal identification
numbers
- organizational processes such as limiting access to your
personal information to a selected group of individuals
- contractual obligations with third parties who need access
to your personal information requiring them to protect and
secure your personal information.
- We are open about our privacy and security policy. We are committed
to providing you with understandable and easily available information
about our policy and practices related to management of your
personal information. This policy and any related information
is available at all times on our web site, www.sandrawebbcounselling.com under
Privacy Policy or on request. To contact us, refer to the "How
to contact us" section below.
- We provide access to your personal information stored by Sandra
Webb Counselling You can request access to your personal information
stored by Sandra Webb Counselling. To contact us, refer to the "How
to contact us" section below. Upon receiving such a request,
Sandra Webb Counselling will:
- Inform you about what type of personal information we
have on record or in our control, how it is used and to
whom it may have been disclosed.
- Provide you with access to your information so you can
review and verify the accuracy and completeness and request
changes to the information.
- Make any necessary updates to your personal information.
- We respond to your questions, concerns and complaints about
privacy. Sandra Webb Counselling responds in a timely manner
to your questions, concerns and complaints about the privacy
of your personal information and our privacy policies and procedures.
How to contact us:
Sandra Webb Counselling
180 Tremaine St.
Cobourg, ON
K9A 2Z3
Canada
Telephone: 905-377-1912
Fax: 905-377-1808
e-mail click here
|
